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We want you to be happy when buying from HOAX. If you’re not completely satisfied please contact us as soon as possible so we can try and resolve any issues. If you are still not completely satisfied you can return the item for a full refund. Items must be returned within 14 days of dispatch in an undamaged and saleable condition, including all labels and tags. Refunds will be issued as soon as items have been received and checked. Please obtain proof of postage when returning any items. Return address: HOAX, Old Jet, Bentwaters Parks, Rendlesham, Woodbridge, Suffolk, IP12 2TW, United Kingdom