HOAX visited California this month to meet up with our friends Press To Meco as they showcased at Winter NAMM 2020 for Marshall Amplifiers and played their debut US show at the House of Machines, Los Angeles.
Happy New Year from all of us at HOAX! As always, we’re blown away by the level of the support that you’ve shown us throughout the year, it’s been an amazing 12 months! We’re looking forward to extending the HOAX family even further in 2020, with many exciting things to come.
You can check out our year below!
St Elizabeth Hospice gathered some of Ed Sheeran's prized possessions and took them to Bishop & Miller auctioneers in Stowmarket to raise money for 'Zest' - part of the St Elizabeth Hospice family that supports young adults. Amongst Ed's possessions was a HOAX surfboard signed by the man himself. There were various other items gifted to the hospice to be sold off at auction for the fantastic independent charity - one that improves life for those with progressive and terminal illnesses through palliative care. [Ed on stage - Photo: Zachary Walters] The artist of the decade donated over 300 items,...
Today marked the first day of the HOAX Ipswich pop-up shop Winter 19.
[In-store exclusive "Fluid" L/S]
The store located at 52 Buttermarket, Ipswich is open until 6th Jan 2020, with exclusive products and offers in store during this time.
Opening Times:
Monday-Saturday: 10:00am-5:30pm
Sunday: 10:00am-4:00pm
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[The shop all lit up on these frosty autumn evenings]
HOAX customers also have the opportunity to win an Ed Sheeran signed skateboard.
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["Dear HOAX Ipswich, Merry Christmas 2019, Lots of love, Ed"]
Inquire instore to find out how!
The latest HOAX product has landed, the HOAX Embroidered Pulse Hoodie is available in two colours: red & black with the outline of the classic Pulse logo stitched into the centre of the chest.
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Did you know we had a mini ramp built in our head quarters last month? Check it out here! Featuring Ewen Bower, Tom Robinson & Juice Box Josh. Filmed by Ricardo Markin on behalf of HOAX 1994.
HOAX Presents: New Music Live at Honey+Harvey Melton. Join us on the 19th of October for an intimate night of live music performed by four of the UK's hottest emerging acts. Doors open at 7pm, licensed bar and food available on the night. - - Lineup: HUX (London) HUX, a new London based duo with Australian and English backgrounds blend catchy melodies, dynamic harmonies and stronh rhythyms to create a sound that has earned them credible success in and around the London music scene. HUX are currently working on their follow-up releases with...
A few weeks back we met up with our Aussie pals Germein and challenged them to a game of Truth or HOAX, where they revealed some secrets of their past and present!
Back in August, as a result of winning the national 2019 HOAX Live Sessions Competition, Caswell supported Ed Sheeran on the final date of his record breaking Divide World Tour at Chantry Park, Ipswich.
We try our best to ship your order the same day, however during busy periods this may not be possible. We will contact you directly should there be any significant delays with shipping your order.
From date of dispatch from our warehouse, items should be delivered within 1-2 days for UK orders, and 4-5 days for international orders.
Please note this just a guide and we cannot guarantee the amount time it will take for your parcel to be delivered once it enters the postal system.
UNITED KINGDOM:
Spend up to £20, shipping costs: £2.50
Spend between £20-£75, shipping costs: £3.99
Spend £75 or more to get FREE SHIPPING.
INTERNATIONAL ORDERS: Cost will be calculated at checkout as it will be determined by weight/volume of your order.
RETURNS POLICY
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Gift Cards - Items purchased using gift card can only be refunded with a gift card or an exchange. Should the exchange item be of lower value, the remaining balance will be issued in the form of a gift card. We are not able to offer a cash refund for purchases made using a gift card.
Refunds - Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within due course.
Late or missing refunds - If you haven’t received a refund yet, first check your bank account again. If it is still not showing, contact your bank or credit card company as it may take some time before they process this. If you’ve done all of this and you still have not received your refund yet, please contact us at theteam@hoax1994.com.
Sale items -Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable) - We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at theteam@hoax1994.com and send your item to: HOAX, Bella Barn, Decoy Farm, Old Church Road, Woodbridge, Suffolk, IP13 6DH, UK.
Shipping - To return an item please send to:HOAX, Bella Barn, Old Church Road, Woodbridge, Suffolk, IP13 6DH, UK.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund for a whole order, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, we would recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item so please retain proof of postage. If your returned item is lost in the post
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